Signature capture allows consumers sign on the screen of the customer engagement device and the signed sales slip will be stored on the cloud and can be accessed at any time through the merchant’s web dashboard. Visa allows cardholders 180 days and MasterCard allows 90 days to dispute a transaction. Rather than searching through shoeboxes full of receipts when a merchant needs to find a sales slip 60-90 after the transaction, signature capture allows them to easily gain access through their web dashboard in seconds. There is a small fee of $5.00 per month but you will easily be able to justify it by offsetting the cost of the paper used to print merchant copies of receipts.
How to set up electronic signature capture:
We can set this up on our new system along with EMV, NFC, and mobile wallet payments. Contact us to find out more.